A seriously underwhelming stay. We booked a family room with bunk beds. The lower bunk had a sheet and thin blanket that had to be doubled to keep my son warm. The top bunk only had a very thin blanket and no sheet (coldest Brisbane night of the winter so far). When we asked for another blanket we were told that there wasn’t any more blankets. So we had to use a towel to help our daughter be warm.
We had an afternoon flight so we booked some fun nearby for the kids, so asked for late checkout and were told it’s 10 dollars per hour. After paying $380 for the room we were pretty pissed. So then we asked if there was luggage storage we were told no… which is crazy for an airport hotel. The lady at reception then offered 2 hours of complimentary late checkout, begrudgingly. Shower was warm but water pressure was crap. If we’d paid <200 dollars maybe we wouldn’t have cared, but for the price it was a poor value proposition.
Good for the price. Had a mix up with the first room due to not being clean but they fixed it and gave us another room - offered a bottle of wine as compensation 🙂 breakfast was decent enough and friendly staff!
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月29日
the facilities are plain but good the cleanliness was excellent the service was great. The young lady that worked breakfast was so good she couldn't do enough to help everyone.I was very happy and will return.Thank you
Biscuitmybiscuiy
獨自出遊
入住於2024年07月
1.0
評價於:2024年07月03日
大家千萬不要選這家酒店,這家有床蝨,半夜咬的一身,聯繫前台衹能答應給退房,但是離店事後又不給退房了,1300的房費打了水漂還自費看了醫生,無語,無良商家。
Horrible experience,bed bugs bited me in the middle of night,the hotel said they can't do anything but let me checkout in the middle of night and refund me,i left but this hotel refused to refund after i left,what a day what a hotel.dis honest and disrespectful.
訪客用戶
獨自出遊
標準大床房
入住於2025年04月
3.7
評價於:2025年05月20日
Fine for a short stay, room was clean and tidy. Handy vending machine and microwave on the ground floor. Easy pick up and drop off by taxi/rideshare as drivers are always available in the area. Would stay again.
A seriously underwhelming stay. We booked a family room with bunk beds. The lower bunk had a sheet and thin blanket that had to be doubled to keep my son warm. The top bunk only had a very thin blanket and no sheet (coldest Brisbane night of the winter so far). When we asked for another blanket we were told that there wasn’t any more blankets. So we had to use a towel to help our daughter be warm.
We had an afternoon flight so we booked some fun nearby for the kids, so asked for late checkout and were told it’s 10 dollars per hour. After paying $380 for the room we were pretty pissed. So then we asked if there was luggage storage we were told no… which is crazy for an airport hotel. The lady at reception then offered 2 hours of complimentary late checkout, begrudgingly. Shower was warm but water pressure was crap. If we’d paid <200 dollars maybe we wouldn’t have cared, but for the price it was a poor value proposition.
Good for the price. Had a mix up with the first room due to not being clean but they fixed it and gave us another room - offered a bottle of wine as compensation 🙂 breakfast was decent enough and friendly staff!
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月29日
the facilities are plain but good the cleanliness was excellent the service was great. The young lady that worked breakfast was so good she couldn't do enough to help everyone.I was very happy and will return.Thank you
Biscuitmybiscuiy
獨自出遊
入住於2024年07月
1.0
評價於:2024年07月03日
大家千萬不要選這家酒店,這家有床蝨,半夜咬的一身,聯繫前台衹能答應給退房,但是離店事後又不給退房了,1300的房費打了水漂還自費看了醫生,無語,無良商家。
Horrible experience,bed bugs bited me in the middle of night,the hotel said they can't do anything but let me checkout in the middle of night and refund me,i left but this hotel refused to refund after i left,what a day what a hotel.dis honest and disrespectful.
訪客用戶
獨自出遊 標準大床房
入住於2025年04月
3.7
評價於:2025年05月20日
Fine for a short stay, room was clean and tidy. Handy vending machine and microwave on the ground floor. Easy pick up and drop off by taxi/rideshare as drivers are always available in the area. Would stay again.
shany_cn
商務出差
標準房,配備 1 張大床和 1 張單人高架雙層床
入住於2025年08月
訪客用戶
家庭出遊
標準房,1張大床和1張雙層床
入住於2025年07月
Wangyuxuanvictor
商務出差
標準大床房
入住於2025年10月
Dakoda4390
夫妻/情侶出遊
標準大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年04月
Biscuitmybiscuiy
獨自出遊
入住於2024年07月
訪客用戶
獨自出遊
標準大床房
入住於2025年04月
_scair34545****
獨自出遊
標準大床房
入住於2025年01月
珩公
好友出遊
入住於2024年07月
Ananda Kania Dwinta Putra
夫妻/情侶出遊
標準大床房
入住於2025年06月
shany_cn
商務出差 標準房,配備 1 張大床和 1 張單人高架雙層床
入住於2025年08月
訪客用戶
家庭出遊 標準房,1張大床和1張雙層床
入住於2025年07月
Wangyuxuanvictor
商務出差 標準大床房
入住於2025年10月
Dakoda4390
夫妻/情侶出遊 標準大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年04月
Biscuitmybiscuiy
獨自出遊
入住於2024年07月
訪客用戶
獨自出遊 標準大床房
入住於2025年04月
_scair34545****
獨自出遊 標準大床房
入住於2025年01月
珩公
好友出遊
入住於2024年07月
Ananda Kania Dwinta Putra
夫妻/情侶出遊 標準大床房
入住於2025年06月